Privacy Policy

Privacy Policy for zelbook

Last Updated: August 5, 2025

1. Introduction

Welcome to zelbook (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL], purchase our e-books, and use our services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us and information that is automatically collected when you use our services.

  • Personal Information You Provide:
    • Account and Profile Data: When you register for an account, we collect your name, email address, and password.
    • Purchase and Payment Data: To process your e-book purchases, we collect information related to the transaction, including your billing address and payment details. Please note that full payment card details are processed by our secure third-party payment processors, and we do not store this sensitive information on our servers.
    • Communications Data: If you contact us for customer support or other inquiries, we will collect the content of your communications.
  • Information We Collect Automatically:
    • Device and Usage Data: When you access our website, we automatically collect certain information about your device and how you interact with our site. This includes your IP address, browser type, operating system, pages viewed, and the dates and times of your visits.
    • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience, such as keeping you logged in and remembering your preferences. These technologies also help us analyze our website traffic. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Your Account: To create your account, enable you to purchase and download e-books, and maintain your purchase history.
  • To Process Transactions: To securely process payments for the e-books you buy.
  • To Communicate with You: To provide customer support, send you transaction confirmations, and inform you about important updates to our services or policies.
  • For Marketing Purposes: With your explicit consent, we may send you emails about new e-book releases, special promotions, and other news. You can withdraw your consent at any time by using the “unsubscribe” link in our emails.
  • To Improve Our Services: To analyze user behaviour to improve our website design, e-book offerings, and overall customer experience.
  • For Legal and Security Reasons: To prevent fraudulent activities, enforce our terms of service, and comply with legal obligations.

4. Sharing and Disclosure of Your Information

We do not sell your personal information. We may share your data with the following categories of third parties:

  • Payment Processors: We share transaction data with trusted payment gateways (e.g., Stripe, PayPal) to securely process your payments.
  • Service Providers: We may engage third-party companies to perform services on our behalf, such as website hosting, email delivery, and data analytics. These providers are contractually bound to protect your data.
  • Legal Authorities: We may disclose your information if required by law or in response to a valid legal process, such as a court order or subpoena.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

5. Your Privacy Rights

Depending on your location, you have certain rights regarding your personal information:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request to correct any inaccurate or incomplete data.
  • Right to Erasure (Right to be forgotten): You may request that we delete your personal data, subject to certain legal exceptions.
  • Right to Restrict Processing: You can ask us to limit the processing of your personal data under certain circumstances.
  • Right to Data Portability: You can request that we provide you with your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to our processing of your personal data for marketing purposes.
  • Right to Withdraw Consent: Where we rely on your consent for processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at [Your Contact Email].

For Residents of California (CCPA): You have the right to request information about the categories of personal information we have collected and shared. You also have the right to request the deletion of your data and to opt-out of the “sale” of your personal information (though we do not sell personal information).

6. Data Security and Retention

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Owner: mike / zelbook

By email: info@zelwn.com

Website: https://zelwn.com/